Thank you for shopping with Rangdhaaga! We are committed to delivering your beautiful sarees with care and efficiency. Below is our shipping policy to ensure a smooth shopping experience.
1. Shipping Destinations
- Domestic Shipping: We offer shipping throughout India.
- International Shipping: We currently ship to select international locations. Please check our International Shipping List or contact customer support for availability in your region.
2. Processing Time
- Order Processing: Orders are typically processed within 2-3 business days. Processing times may vary during peak seasons or sale events.
- Custom Orders: If your saree requires customization, please allow up to 7-10 business days for processing.
3. Shipping Methods and Delivery Times
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Domestic Shipping:
- Standard Delivery: 5-7 business days.
- Express Delivery: 2-3 business days.
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International Shipping:
- Standard International Shipping: 7-15 business days.
- Express International Shipping: 3-7 business days.
Note: Delivery times are estimates and may vary based on location and other factors.
4. Shipping Charges
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Domestic Orders:
- Free standard shipping on orders over ₹5,000.
- Flat rate of ₹150 for standard shipping on orders below ₹5,000.
- Express shipping rates vary based on location and order value.
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International Orders:
- Shipping costs will be calculated at checkout based on destination and order weight.
- Customs duties and taxes are the responsibility of the customer and will be billed separately.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order using the link provided or visit our Order Tracking Page.
6. Shipping Issues
- Missing or Delayed Packages: If your package is delayed or goes missing, please contact our customer support team at support@rangdhaaga.com for assistance.
- Incorrect Address: Ensure your shipping address is accurate before placing your order. Rangdhaaga is not responsible for delays or lost packages due to incorrect addresses provided by the customer.
7. Delivery Issues
- Damaged Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery with your order number and photos of the damage. We will assist you with a replacement or refund.
- Returns and Exchanges: For information on returns and exchanges, please refer to our Return Policy.
8. Contact Us
For any questions or concerns regarding shipping, please reach out to us at:
- Email: support@rangdhaaga.com
- Phone: +91-9601343939
- Address: Rangdhaaga,
Thank you for choosing Rangdhaaga! We look forward to delivering your sarees with the utmost care and efficiency.